Shipping policy

Shipping & Processing

Each A Soul in Bloom Candle Co order is carefully prepared and packed with care, from my home to yours.

Processing & Dispatch

As our products are hand-poured and carefully prepared, please allow approximately 2–5 business days for your order to be processed and dispatched.

During busy periods, new releases or sales, processing times may be slightly longer. We’ll always do our best to get your order on its way as quickly as possible.

Shipping

We currently ship Australia-wide via Australia Post.

Shipping costs are calculated based on the weight of your order and will be displayed at checkout before payment.

Once your order has been dispatched, delivery times are subject to Australia Post and may vary depending on your location and any delays within the postal network.

Local Collection

Free local collection is available by prior arrangement in Hobart, Tasmania.

Please contact us before placing your order to arrange a suitable collection time and location. Once arranged, select Local Collection – Pre-Arranged Only at checkout.

Damaged Orders

We take great care when packaging your order so that it arrives safely and beautifully. If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damaged item and packaging so we can assist you.

Questions

If you have any questions about shipping or your order, please contact A Soul in Bloom Candle Co via our Contact Us page or email.